Frequently Asked Questions

Everything you need to know about your TTRacing experience.

How long does it take to ship my order?

Orders are typically processed within 1-2 business days. Delivery times vary by region, but most customers receive their gaming chairs within 3-7 business days.

What is the warranty coverage for TTRacing chairs?

We offer a comprehensive 2-year warranty that covers all functional parts, including the hydraulics, frame, and adjustment mechanisms.

Do the chairs require assembly?

Yes, our chairs arrive securely packaged and require assembly. We provide a detailed instruction manual and all necessary tools in the box to make the process quick and easy.

What is your return policy?

We offer a 7-day return policy for items in their original packaging and unused condition. Please contact our support team to initiate a return request.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and various 'Buy Now, Pay Later' installment options for your convenience.

How do I clean and maintain my TTRacing chair?

For PU leather models, we recommend wiping with a slightly damp microfiber cloth. Avoid harsh chemicals to preserve the material's integrity and finish.